Join instructor Tara Young beginning September 8, 2025 for the four week course Managing Museum Volunteers.
This course will focus on strategies for running a successful volunteer program that adapts to the needs of the museum. Appropriate for professionals starting a new volunteer program or wanting to reinvigorate an existing one, this course will include topics such as: assessing the museum’s needs for volunteers; managing the recruitment, selection, onboarding, training, and evaluating of volunteers; and troubleshooting problems with volunteers. We will also consider some of the ways that volunteerism in the US is changing overall and how those changes might affect museums.Join instructor Helen Wong Smith beginning January 6, 2025 for the four week course Cultural Competency.
Everyone believes they work well with cultures unlike their own and are aware of the benefits of intercultural or Cultural Competency (CC) practice. How you define and incorporate cultural competency in your museum requires the ability to function with awareness, knowledge, and interpersonal skill when engaging people of different backgrounds, assumptions, beliefs, values, and behaviors.
In this workshop you’ll be challenged to examine personal perceptions that might surprise you and strategies that will increase your ability to practice inclusion to your stakeholders including staff, donors, visitors, and communities.
This workshop provides the skills to employ cultural competency and the stages individuals and organizations can implement to improve relations with internal and external communities.